PS4 and PS5 errors: What each code means and how to fix them

There are countless possible errors on PlayStation 4, we teach you how to identify the code and solve the problem.

Thank goodness, the days of Xbox 360’s red lights of death are gone , but that doesn’t save us from running into the occasional bug from time to time that we might not know how to fix . But with this guide you will keep any PlayStation model that you have or buy safe , well let’s say that all the error codes that you will see below are common for the different versions of the Sony console: PS4 and PS5.

With the help of this article you will be able to identify each error using a unique code and solve it by following the steps we indicate. If the problem persists and the solution we offer here does not work, go to the official PlayStation technical support page so they can give you personalized advice to help you with the difficulty you are experiencing. Fear not, the vast majority of errors that your PS4 may suffer are not fatal, so it will be enough to repeat the recommended steps to completely solve them.

What does each error code mean?

Below you will see several lists with different error codes divided into several categories to make your search easier. You’ll find:

CE error codes : general/other errors.
Error codes E : external type errors.
NP error codes – Network server errors.
NW Error Codes – Web Library Errors.
SU error codes : system update errors.
WV and WS error codes : web version/connection errors (PSN and others).

CE error codes (General/Other)

As its name suggests, in this section you will find error codes that refer to generic problems on PS4 systems. They are the most common.

Error CE-34452-8: Downloaded data may be corrupted

Step 1: Delete the contents of the home screen and reboot the system. Then download the Library content again.
Step 2: Check your network configuration carefully . Try connecting to a different network if the problem persists or select a static IP or change your DNS server .
Step 3: If the error continues, it could be because the network is busy , try again later. If the error appears again after waiting, please go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] to initialize the system.

Error CE-32875-5: An internal system error has occurred. Could not get time and date data

Step 1: Connect your PS4 to the Internet .
Step 2: Go to [Settings] > [Date and time settings] > [Set up Using Internet] and select [Set now] .
Step 3: If the error occurs again, visit the PlayStation Support Center for additional technical support .

Error CE-37533-1, CE-37534-2, CE-37535-3, CE-37536-4, CE-37537-5, CE-37538-6: Face recognition errors

They occur during face recognition at log-in . It is possible that your saved face data is corrupted.

Step 1: Log in to the system and register facial data again.
Step 2: If the error persists, log in as another user and register your facial data again .

Error CE-35657-6, CE-30002-5, CE-33177-1: Cannot start application. Application data may be corrupted

Step 1: Go to [Notifications] > [Downloads] and clear the failure notification.
Step 2: Back up your data to a USB device or online (PS Plus), and boot into safe mode to try to rebuild the database .
Step 3: If you still see this error, please go to [Settings] > [Initialization] > [7. Initialize PS4 (Reinstall System Software)] and try to update the system via USB . You have all the information on how to update a PS4 via USB on this page , go to the end of it: “How to update” section, “New installation of system software” option .

Error CE-32937-4: Error downloading data

Step 1: Select “Try Again” on the error message that appears. Cancel the download and try again from the beginning.
Step 2: Restart your PS4 and try the download again.
Step 3: If the error persists, the network connection may be busy or unstable. Cancel the download and try again after a few minutes.

Error CE-32920-6: Download canceled because the content does not need to be downloaded

Step 1: Select [OK] on the error message. Then go to [Settings] > [PSN] > [Restore License] and try to restore all licenses .
Step 2: Next, go to the home screen to select the game icon . Check that the item you purchased is available in the title. If you have purchased a subscription item (such as a season pass), go to [Settings] > [PSN] > [Account Information] > [Service List] to see if the item has been successfully activated .
Step 3: If you can’t find the item, please restart your PS4 system and try step 2 again.

Error CE-33950-0: Could not connect to the server to verify the license

Step 1: There may be a problem with the server, please try again later. If the problem persists, contact PS4 support .

Error CE-36244-9: Downloaded data may be corrupted

Step 1: Delete the contents of the home screen and reboot the system. Then download the Library content again.
Step 2: If the problem persists, go to [Settings] > [Initialization] > [Initialize PS4] and try to initialize your PS4 .
Step 3: If the error appears again, there may be a problem with your PS4 hard drive (HDD). If you recently changed your hard drive, use the previous HDD . If not, please visit the PS4 support page for additional help.

Error CE-32928-4: The download has been canceled because the download of this content had already been started and presents an error

Step 1: Go to [Notifications] > [Downloads] and check that the content is listed . Delete the content that appears in [Options] and try downloading the Library content again.
Step 2: If you are not able to download the content again, back up your data using a USB device or PS Plus. Then start PS4 Safe Mode to try to rebuild the database. After rebuilding the database, restore the data and try downloading your Library content again.
Step 3: If the error occurs again, go to [Settings] > [Initialization] > [Initialize PS4] and force your PS4 to initialize .

Error CE-32889-0: An error occurred in the game or application

Step 1: If an error occurred while using a game or app , check your Internet connection by going to [Settings] > [Network] and selecting [Internet Connection Test]. If the test fails to log in to PlayStation Network, please try again later , the server may be experiencing a high volume of connections.

Error CE-32883-4: Internal error

Step 1: Turn off the PS4 and reboot the system.

Error CE-33179-3: The application is not found. Test after installation is complete

Step 1: Installation of add-ons or DLCs may fail until the app/game installation is complete. Wait for the game or app to install and try again.

Error CE-33380-7

Step 1: Try performing a license restore from [Settings], [Account Management], and [Restore Licenses].
Step 2: If the first step doesn’t work, try rebuilding the database . Turn off the console and turn it on in safe mode by pressing the power button until you hear 2 beeps. Then, choose option 5 of safe mode.

Error CE-33991-5: Connection error

If you are having trouble connecting to the local network , try the following:

Step 1: PlayStation Network (“PSN”) or the server system may be temporarily unavailable. Make sure PSN services and game servers are available.
Step 2: If both services are active , start an Internet connection test via [Settings] > [Network] > [Internet connection test] to verify that you can connect to the network .
Step 3: Update the firmware of your router or router. To do this, you should contact the device manufacturer or your Internet Service Provider (“ISP”) for further assistance. Turn off other devices that are connected to your network. If you are still having difficulty, please try again later as the server may be experiencing a high volume of traffic.

Error CE-34788-0: This update file cannot be updated

Step 1: The update file located on the USB device cannot be used . Make sure you are using the correct update type. For a standard update : you will need the latest version of the system software which can be downloaded from this page . If you’ve already tried this, installed a new hard drive, or initialized the system, you’ll need to install the software for your PS4 again .

Error CE-34668-7: The software is not working correctly

Step 1: Reinstall the latest software update. To do this, download the update to a USB and start the PS4 in safe mode (turn off the console and press the power button for 7 seconds until you hear two beeps). Now choose [Update system software] or [Reinstall system software], but this will erase the data on PS4.

Error CE-30774-1: Cannot update

Your PS4 has not been able to update the system software using a USB storage device , so you can try using the online option. If that is not possible, follow these steps:

Step 1: Verify that the update file (“PS4UPDATE.PUP”) is stored in the “UPDATE” folder within the USB memory you have to create for the update .
Step 2: If the error persists, the downloaded file might be corrupted , delete the update file from the USB device and download it again.

Error CE-34335-8: A hard drive has not been detected in the PS4 system

It occurs when your PS4 cannot detect the hard disk drive (“HDD”). Follow these steps:

Step 1: Turn off your PS4, unplug the power cable, and remove the top cover of the hard drive as instructed here .
Step 2: Check that the hard drive is installed correctly . Carefully remove it and reinsert it, making sure you connect it properly.
Step 3: If you are still experiencing this error after reinstalling your hard drive , your hard drive may be damaged or defective, or your console may require service. If so, access technical assistance as soon as possible .

Error CE-34878-0, CE-36329-3: An error has occurred with an application or software system

Step 1: Close the application, install the system software and relevant game update , and reboot the system.
Step 2: If a PS camera is connected to the system, remove it and reboot the system . Then go to [Settings] > [user] > [Sign in Settings] and set “Enable face recognition” to OFF.
Step 3: If you changed the hard drive (HDD) on the console, put the original hard drive back in.
Step 4: If the error occurs again, back up your save data, and then go to [Settings] > [Initialization] and select [Initialize PS4].
Step 5: If the error persists and occurs with all applications, or as soon as the application is launched, contact PlayStation Support .

Error CE-33743-0, CE-33945-4: Connection to the server has failed

If you are having trouble connecting to your local network , try this:

Step 1: PlayStation Network or game servers are temporarily unavailable . Make sure if there is an outage (or not) in the PlayStation Network services and the game servers.
Step 2: If the two services are working properly, do an Internet connection test, go to [Settings] > [Network] > [Internet Connection Test] to confirm it can connect to the Internet.
Step 3: Update your router firmware. If you don’t know how to do this, contact the router manufacturer or your Internet Service Provider (“ISP”) for further assistance. Turn off any other devices connected to your network. If you continue to experience difficulties, please try again later as the server may be down.

Error CE-30392-7, CE-30608-7: Hardware error

Step 1: Your PS4 most likely needs a repair , contact PlayStation Support .

Error CE-33992-6: Internet connection test error

Step 1: Make sure you are logged in to PSN before starting the connection test. If it fails, PSN may be under maintenance. It is also possible that the PSN may be under maintenance. You can check the PSN status by following this link .

Error CE-30005-8: An error occurred while accessing the hard disk drive (“HDD”) or Blu-ray/DVD

If your console has problems reading from the hard disk drive (“HDD”) or Blu-ray/DVD , follow these steps:

Step 1: Remove the optical drive from the console, making sure it is not scratched or damaged .
Step 2: If the disk is in good condition. Try rebuilding the system database using PS4 Safe Mode option 5 .
Step 3: If the error is not resolved, contact PlayStation Support

Error CE-32947-5: Could not download file

Step 1: Perform an Internet connection test in [Settings] > [Network] > [Internet Connection Test], checking that its status is correct.
Step 2: Delete the content (if displayed in the content area), and download the content from the Library again.
Step 3: If you can’t fix it, contact PlayStation Support .

Error CE-32807-0: License error

Step 1: If you have already activated the system as your primary PS4 , go to [Settings] > [PSN] > [Activate as your primary PS4], turn it off and then back on.
Step 2: Go to [Settings] > [PSN] > [Restore Licenses], and select the restore option .
Step 3: If you still get that error, please try again later or check the PSN status .

Error CE-34861-2: Connection to the server has failed

Step 1: If you have been able to connect to the Internet before , chances are that PSN or the game server is temporarily unavailable. You can check it from here .
Step 2: If you receive this error every time you connect to the internet, check your SSL settings and that this service is available.

Error CE-33983-6, CE-33984-7, CE-33985-8, CE-33986-9, CE-33987-0, CE-33988-1, CE-33989-2, CE-33990-4: Error in internet connection test

If you experience problems when connecting to PSN, it could be because the time to access it (after login) has expired, resulting in an error.

Step 1: PlayStation Network (“PSN”) may be temporarily unavailable or due to maintenance services ( check PSN status ).
Step 2: Perform an Internet connection test . To do this, go to [Settings] > [Network] > [Internet Connection Test] to confirm that you can connect to the network.
Step 3: If you still can’t connect, try reestablishing your local network connection by turning off the router/modem for 5 minutes and then turning it on again.
Step 4: If everything remains the same, update your router firmware , contact your internet service provider. And if the problem persists, try again later, the server may have too high a volume of visits.

Error CE-35287-5, NP-34993-8: Cannot connect to server

Step 1 : PSN or game server is temporarily unavailable . You should wait a few minutes and try again later.

Error CE-34224-5: Internal system error

Step 1: Back up your save data using a USB or PS Plus device. Go to [Settings] > [Initialization] > [Initialize PS4] and initialize your PS4.
Step 2: Restore saved data.
Step 3: If the error persists, there may be a problem with the PS4 hard drive (HDD). If you have recently changed your hard drive, use the initial HDD. If not, contact PlayStation Support .

Error CE-35463-1: The disc cannot be played

Step 1: If you can’t play media, files, CDs, DVDs, or Blu-Ray/3D movies, check that you haven’t inserted a game disc into the system (or vice versa).
Step 2: Make sure the disc you are using is not dirty, scratched or damaged .

Error CE-30784-2: PS4 did not detect USB device

Step 1: Verify that the USB device supports USB 2.0 or 3.0 .
Step 2: Make sure the device is properly inserted into your PS4 and wait a minute before attempting to access the device.
Step 3: Make sure there are no multiple partitions on the USB device.
Step 4: Check the status of your device on a PC if possible.

Error CE-34305-5: Error reading information from the hard drive

If your console cannot read some data from the hard disk drive (“HDD”), follow these instructions:

Step 1: Install the necessary system updates in [Settings] > [System Software Update] and follow the on-screen instructions. Turn off your PS4, unplug the power cord, and remove the top cover ( here’s how to do it ).
Step 2: If you have changed the console hard drive, turn off the system and reinsert the original hard drive to try again.
Step 3: If the error persists, please try to restore the console to factory settings by following these steps .
Step 4: If you continue to experience this issue, visit the PlayStation support page .

Error CE-30012-6: Internal error

Step 1: Update PS4 system with the latest system software .
Step 2: Clean the optical drive to make sure the media is not dirty, scratched or damaged .
Step 3: Restart your PS4.

Error CE-35230-3: Network error. DNS server response speed is delayed

Step 1 – Go to [Settings] > [Network] > [Internet Connection Settings] > [Custom] and change the DNS settings .

Error CE-41839-5: Indicates that a game file is corrupted

Step 1: If reinstalling the game doesn’t work, you have to rebuild the database . Turn off the console and turn it on in safe mode (press the power button until two beeps sound). Connect the controller via USB to select the [Rebuild Database] option.

Error codes E (External)

Generally, these errors are caused by elements external to the console but related to it, such as purchases through PSN or payment and billing data.

Error E-82000028: Credit card information is invalid

This occurs when the debit/credit card information stored in your Sony account is invalid.

Step 1: Make sure your credit card details have been entered correctly.
Step 2: Verify that the address information on your Sony account is the same as that provided by your card issuer.
Step 3: If this doesn’t resolve the issue, learn more about fixing billing errors .

Error E-82000102: Problem adding funds to a secondary account

Step 1 : Sub-accounts do not have a wallet , you have to add funds from the main account linked to the sub-account.

Error E-8200012F: Invalid coupon code

Step 1: review and re-enter the code, verifying that you have not made a mistake in any number and try again.

Error E-8F000001: Purchase error

Step 1: Buy the game directly from the PS Store , not from a demo, trial or add-on/DLC of a game.

Error E-82F001F8, E-800085D1, E-82E101F6: Connection to the server has failed, PS4 could not connect to the server

Step 1: Try again later and check the current PSN status while you’re at it .

Error E-82000163: The address registered in your PSN account does not match the address on your credit card

Step 1: Use your web browser (PS4, PC or from your mobile) to access your SEN account and change the billing information to the correct ones.

Error E-82000171: The saved credit card is not valid

Step 1: Verify that your credit card number and expiration date are valid and up to date.
Step 2: Make sure the address on your credit card and the address on your PSN account are exactly the same .

Error E-82000138: Error adding funds to wallet using a PSN coupon or card

Step 1: Check that the code you are going to redeem will not cause your wallet balance to exceed the limit of 150 dollars/euros . If it does, try to redeem the code at a later date when your account balance is lower. If you are not at the limit and you still receive this error, please try again later .

Error E-82F001F7: PSN is under maintenance

Step 1: In this case you must be patient and try again later . You can check the current status of PSN to make sure that the service is indeed undergoing maintenance.

Error E-82000113: The code cannot be redeemed. We have been unable to verify the receipt

Step 1: You will need to try again later.

Error E-82000134: Product code region does not match account region

Step 1 – Don’t forget that many of the content for PS4 is region protected. If you buy a product in another country or another region , you will not be able to use it in yours.

Error E-80411302: Internal error

Step 1: Close the app and reboot the system. If this happens while you are in the PS Store , exit the store and try again.
Step 2: If the error occurs again, please backup your save data and go to [Settings] > [Initialization], select [Initialize PS4].

Error E-82000156: Exceeds the change limit

Step 1: For security reasons, there are limits on the number of times and how quickly you can enter your credit card details and download codes. Try again later.

Error E-82E0001C, E-82E01050: Access is denied. The user has been blocked or suspended

Step 1: To know more about blocks and suspensions, see the following article .

Error E-80F00800 Downloaded data may be corrupted

Step 1: Delete the contents of the home screen and reboot the system. Next, download the content from your Library again .
Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and initialize your PS4 .
Step 3: If the problem does not stop, there may be a problem with the PS4 hard drive (HDD). If you have recently changed the hard drive, use the original HDD. If not, visit the PlayStation support page .

Error E-8232cff7: Does not connect to the PlayStation server

Step 1: Restart the console, especially if it is PS5 , since it is an error that is occurring on this device.
Step 2: Check the PlayStation Network status and if everything is OK, set up the wired or WiFi internet connection.
Step 3: If the error persists, change the WiFi frequency band from automatic to 5Ghz or 2.5Ghz. If none of them work, leave it on automatic.
Step 4: Change the DNS settings to manual and set the primary DNS (8.4.4.8) and secondary DNS (8.8.8.8).

NP (Network Server) Error Codes

The error codes in this section refer to problems on the server or on the different servers you use for online shopping or gaming. They may also be caused by a defect in the connection established via the Internet with these services.

Error NP-32091-5, NP-34937-6: Trophy data may be corrupted

Step 1: Back up your save data using a USB or PS Plus device. Then go to [Settings] > [Users] and delete the user.
Step 2: Recreate the user and initiate a transfer of save data to PS4 and resync Trophies.
Step 3: If you haven’t solved it, go to [Settings] > [Initialization] > [Initialize PS4] > [Quick] and initialize your PS4 .

Error NP-35000-8: PSN is under maintenance

Step 1: In this case, please try again later. You can also check the status of the PSN servers .

Error NP-31952-0: Could not connect to the network

Step 1: Test your internet connection and make sure all network settings are correct . Remember that PSN may be under maintenance, so you can check its status here .

Error NP-34846-5, NP-32157-8: Error in Trophies

Step 1: Try to manually sync your trophies in [Trophies] > [Options] > [Sync Trophies with PSN].
Step 2: Close the application and reboot the system.
Step 3: If the error continues to play, back up your saved data. Delete the user in [Settings] > [Initialization] > [Delete User]. Now create a new user and restore your data.
Step 4: If you have tried the above three steps and the error persists, please back up your save data (if not keep the previous one) and go to [Settings] > [Initialization] > [Initialize PS4].

Error NP-34926-4: Error loading/saving data to online storage

Step 1: The message “The save data with the same name has been uploaded from another PS4. Do you want to overwrite this save data?” will appear on the screen. Select [Yes] to overwrite the data and load the saved data.

Error NP-34957-8: Communication error with the server

Step 1: Check if the PlayStation Network service is under maintenance on the official website status.playstation.com and if there are any game or system updates. If there is no maintenance and it remains the same, turn off the console and wait at least 3 minutes to turn it on.

NW Error Codes (Web Libraries)

If you experience one of these errors, it is most likely that there is some type of problem with your internet connection or its configuration. It is important that you always make sure which network you connect to and, if it does not work, contact your service provider.

Error NW-31484-0: DNS server not specified

Step 1: Restart PS4 system.

Error NW-31367-0: The wireless device could not be accessed

Step 1: Restart PS4 system.

Error NW-31453-6: Server response delay

Step 1: Perform an Internet connection test in [Settings] > [Network] > [Internet Connection Test]. Check that the connection status is valid.

Error NW-31172-4: Connection to the server has failed

Step 1: Perform an Internet connection test in [Settings] > [Network] > [Internet Connection Test]. If you can connect but still see this error, the server is most likely busy . Try again later.

Error NW-31374-8: Connection timed out

Step 1: Check that your router or access point’s firewall settings do not block UDP ports 3478 and 3479 . If you don’t know how to check this, contact the router manufacturer or your Internet service provider for further help.
Step 2: If you haven’t fixed this issue, please try again later as the server may be experiencing a lot of traffic.

Error NW-31294-9: Connection timed out, wireless connection instability

If you are having trouble connecting to the local network , try these steps:

Step 1: Perform an Internet connection test in [Settings] > [Network] > [Internet Connection Test] to confirm that you can indeed connect to the Internet .
Step 2: Turn off the router/modem and wait 5 minutes before plugging it back in.
Step 3: Update your router firmware. For help with this, please contact the router manufacturer or your Internet service provider. Turn off any other devices that are connected to the network.

Error NW-31201-7, NW-31194-8: Could not connect to the network

Step 1: PSN or the game server may be temporarily unavailable . Please check the status of the game server through its website. If you want to check the current status of PSN, you can do so here .
Step 2: If the servers are up, run an Internet connection test in [Settings] > [Network] > [Internet Connection Test] and make sure you can connect to the network.
Step 3: Update your router with the latest firmware and turn off any other devices connected to the network. If this doesn’t work, try again later , as the server may be experiencing a high volume of connections.

Error NW-31456-9, NW-31448-0: Connection error

Step 1: PSN or the game server may be temporarily unavailable . Check the status of the game server through its website and verify that there is no incident with PSN . This is most likely a temporary problem, try again after a few minutes.

Error NW-31485-1 Timeout

Step 1: Restart PS4 system.

Error NW-31162-3: Undefined error

Step 1: Restart PS4 system.

Error NW-31200-6: Failed to update system software due to connection error

Step 1: If you have access to a computer, follow these instructions to update your PS4 using a USB device .
Step 2: If not, try an Internet connection test in [Settings] > [Network] > [Internet connection test] and make sure you can connect to the network.
Step 3: If you have established the connection, please try the update again from [Settings] > [System Update].
Step 4: If you cannot connect, it is possible that the network may be experiencing problems. Check the PSN status and disconnect any devices that are connected to the network and try updating again.

SU (Software Update) Error Codes

Its name is quite clear, this family of PS4 errors are related to PS4 system updates due to the impossibility of carrying them out or due to some type of problem that has arisen and prevents the update from being carried out satisfactorily.

Error SU-35931-1: System software update data is partially corrupted

The system update may be corrupted due to instability in your connection , try the following:

Step 1: Restart your PS4 and download the system update again from [Settings] > [System Update] > [Update via Internet].
Step 2: If this doesn’t work, you can update your console via USB ( more information here ).
Step 3: If you still can’t update your PS4, try restoring the console to factory settings before trying again.
Step 4: If the console refuses to update, it most likely needs some type of repair . Contact technical support for further assistance.

Error SU-30696-4, SU-30645-8: Error updating system software

Step 1: The update file may be corrupted. If you are updating the system via the Internet , please visit [Settings] > [System Software Update] and try the update again.
Step 2: If you are updating your PS4 via a USB storage device, try updating your console over the Internet via [Settings] > [System Software Update] > [Update over the Internet].
Step 3: If this is not possible, update your system by following these steps .

Error SU-34328-0: An internal error has occurred

Step 1: Try again later.

Error SU-30733-6: The latest version of the system software is already installed

No action is required in this regard.

Error SU-34322-4: Error updating system software. time has run out

Update via Internet: Go to [Notifications] > [Downloads] and highlight the notification about the system update. Press the [Options] button and delete the content. Then try the update again via [Settings] > [System Update].
Update via USB: Retry the update from [Settings] > [System Update] by preparing a USB in this way .

Error SU-30634-6, SU-30631-3: USB error while updating system software

Step 1: Delete the update file from the USB storage device.
Step 2: Clear the browser cache and re-download the PUP file and try updating your PS4.
Step 3: If the error persists, try another USB device .
Step 4: If it doesn’t solve, there may be a problem with the hard drive (HDD) of your PS4 . If you have recently changed your hard drive, use the original HDD. If not, visit the support page .

WV and WS error codes (Version/Web Connection)

These types of errors are similar to NW errors and are related to your console’s connections to the Internet , to services such as PSN or to applications such as the web browser. They can also provide information on the status of your SEN account if it is blocked or suspended .

Error WV-33899-2: Could not connect to PlayStation Network (PSN)

Step 1: PlayStation Network services may be temporarily unavailable , check the PSN status .
Step 2: If PlayStation Network is available, perform an Internet connection test from [Settings] > [Network] > [Internet connection test] to confirm that you can connect to the Internet.
Step 3: Update your router firmware. If you don’t know how to do this, contact the router manufacturer or your Internet service provider for further help. Turn off devices connected to your network, and if you still have problems, try again later.

Error WS-37505-0, WS-37431-8: Connection to the server has failed

Step 1: PSN or the game server may be temporarily unavailable . Check the status of the game server through its website and check the status of PSN .
Step 2: If the servers are up, perform an Internet connection test from [Settings] > [Network] > [Internet Connection Test] and make sure you can connect to the network.
Step 3: Update your router to the latest firmware version. Turn off any devices that are connected to the network, and if it doesn’t work, try again later .

Error WS-37337-3: This PSN account has been temporarily suspended

Step 1: The associated Sony Entertainment Network (SEN) account has been temporarily suspended for violating the Terms of Service and Conditions of use of the SEN services. Check the email account linked to this account for more information.

Error WS-37368-7 This PSN account has been blocked

Step 1: The associated Sony Entertainment Network (SEN) account is locked and you have been banned from accessing the services provided by SEN for violating their Terms of Service and Conditions of Use. Check the email account associated with your SEN account for more information.

Error WS-37504-9: PSN is under maintenance

Step 1: Please try again later, you can check the PSN status .

Error WV-33907-2: Operation timed out. Unstable network

Step 1: Try again after a reasonable amount of time.

Error WV-33898-1: Connection timed out, web page cannot be opened

Step 1: Make sure that the URL you have inserted is completely correct. If it’s okay and you can’t connect, try again later.

Unexpected problems, tailored solutions

As you can see, this list of PS4 errors is quite exhaustive , so don’t hesitate to consult it if you need it at any time. Our advice is that, if you see that a problem persists or you are not able to find the source of a problem you are experiencing, it is best to contact the official PlayStation technical service . From here they will be able to help you better and provide you with more tailored responses to the error you are experiencing . So now you know, when in doubt, better ask.